Privacy

BigShinyPlanet.com respects and wants to protect the privacy of our users. Information collected from the customers of Big Shiny Planet is for the sole purpose of use of Big Shiny Planet. Big Shiny Planet does not sell, rent, or loan any identifiable information regarding our customers to any third party. Any personal information you give us will not be given to other third parties without your consent.

Cookies

When you visit Bigshinyplanet.com, our Web server automatically recognizes you through the use of cookies. Big Shiny Planet uses these small informational files placed in the customer’s computer to create a better shopping experience. These small files allow the site to recognize a customer, allowing information to be recalled during the order process.

In addition, information is gathered about the customer’s computer, time spent at the site and order history. No information relating to billing profiles or account login is recorded. We also keep track of which of our Web pages consumers access or visit while on our site, and then use that information for internal review to improve the content of the site and therefore improve the individual customer's experience at Bigshinyplanet.com. This information is collected for internal purposes only and is not shared with other organizations.

Email

If Bigshinyplanet.com has your email address on file, you may occasionally receive emails with special offers or notices about our site that might interest you. We hope you enjoy receiving these emails. However, if you would prefer not to receive any email of this nature from us, please let us know by sending an email to unsubscribe@bigshinyplanet.com with the word "unsubscribe" included in the subject field. You can also be removed from our e-mail list by calling us toll free at 1-615-321-5130, or writing us at Big Shiny Planet, 63 Music Square East, Nashville, TN 37203. (Please specify in your correspondence that you do not want to receive future email notices from BSP.)

Mail Address

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an e-mail to customerservice@bigshinyplanet.com. You can also be removed from our mail list by calling us toll free at 1-615-321-5130, or writing us at Big Shiny Planet, 63 Music Square East, Nashville, TN 37203. (Please specify in your correspondence that you do not want to receive future mailings from BSP.)

Children's Online Policy

Big Shiny Planet is committed to preserving online privacy for all of its website visitors, including children. Bigshinyplanet.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you register with us and we discover that you are under 13, we will delete your registration. If you are under the age of 13, you must ask your parent or guardian to assist you in using bigshinyplanet.com.

Whom do I contact with questions?

If you have any questions or comments about this Privacy Policy, call us at 1-615-321-5130 or write us at:

Big Shiny Planet
Attention: Customer Service
63 Music Square East
Nashville, TN 37203

Please remember to include your postal address, e-mail address and phone number with your correspondence.